Information We Collect
Veterans Connect may collect personal information you choose to provide, such as your name, email address, phone number, Service and Conflict served and any details you share when contacting us, creating an account, or participating in support-related services. We may also collect limited technical information such as browser type, device information, IP address, and usage data to help us improve site performance, security, and user experience.
How We Use Data
We use collected information to provide and improve our services, respond to inquiries, connect users with relevant support resources, maintain platform safety, and communicate important updates. Information may also be used for internal analytics, troubleshooting, and compliance with legal obligations. We do not sell personal information to third parties.
Protection
How We Protect Your Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. While no online platform can guarantee absolute security, Veterans Connect works to maintain responsible privacy and data handling practices.
Access Controls
Sensitive information is limited to authorized personnel and service functions that require it.
Responsible Retention
Information is kept only as long as needed for service delivery, legal obligations, or legitimate operational purposes.
Cookies and Analytics
Our website may use cookies and similar technologies to understand how visitors use the site, remember preferences, and improve functionality. You can control cookies through your browser settings, though disabling some cookies may affect site performance or features.
Third-Party Services
Veterans Connect may rely on trusted third-party tools or service providers for website hosting, analytics, communications, or support functions. These providers may process information on our behalf only as needed to deliver their services and are expected to handle data responsibly under their own privacy and security practices.
Your Choices
You may contact us to request updates to your information, ask questions about how your data is used, or request deletion where applicable. Depending on your location and the nature of the request, you may also have rights related to access, correction, or restriction of certain personal information.